Sales Terms and Policy

Classification of Pearls

Each pearl is unique and to guarantee that you will always be satisfied each jewel is individually photographed.

The jewel that you will receive is the one you saw in the picture on the ad and its immediate availability is guaranteed.

Each one of my Tahitian Pearls is delivered with its Certificate of Classification and Authenticity in accordance with the Polynesian law (DELIBERATION n° 2005-42 of February 4, 2005).

This certificate guarantees the origin of my Tahitian Pearls, and specifies its characteristics.

This certificate is also in accordance with the criteria of the Gemological Institute of America, where I graduated from the training course GIA - Pearls Graduate


Discounts, special offers and bulk purchases

There are several ways to obtain discounts in my boutique:

- If you are a professional, use this form to benefit from tariffs which are reserved for you.

- If you are a private individual, the total amount of your purchases over 12 months is calculated in order to offer you the following discounts:

    For 250 euros of purchases: 5% discount.
    For 500 euros of purchases: 7.5% discount.
    For 750 euros of purchases: 10% discount.
    For 1000 euros of purchases: 12% discount.
    For 1500 euros of purchases: 15% discount.
    For 2000 euros of purchases: 18% discount.
    For 2500 euros of purchases: 20% discount.
    For 3000 euros of purchases: 25% discount.

- For all customers, it is possible to purchase multiples of certain articles to obtain a better price.

- Lastly, think about completing the personal information in your account to receive your birthday gift.



Paying for your jewelry

- Visa, Mastercard & American Express


- Bank Transfer in Euros

My Bank Information Statement will be sent to you by email at the end of the transaction.

If your bank applies fees, they are at your charge (OUR) and I must receive the full amount indicated on your invoice.


- Paypal



Delivery

As soon as we receive payment, the transaction is considered as accepted and your order is prepared for shipping within 24 to 48 hours (excluding weekends and public holidays).

Certain jewelry items such as rings, require mounting, and this could take an additional 24 to 72 hours.

All shipments are sent by registered mail with an on-line tracking number and insurance included.

The typical leadtime for receipt is 15 to 20 days for Metropolitan France, 20 to 30 days for Europe and up to 25 days for other countries.

You will be informed by email at each stage of the preparation of your order and its shipment.

On your account you will be able to consult the status of an order as well as the tracking number online.


Satisfaction Guaranteed

In accordance with Article L121-16 of the Consumer's Code, in case you are not happy with your purchase you may return your Tahitian Pearl jewelry within 90 days from the day you receive it, for an exchange or reimbursement, and you will pay only the delivery charges, which remain the responsibility of the client.

However, the return of the merchandise must be identical to that of its delivery, (by registered mail, insured for the value of the jewelry), with no deterioration of the jewelry, and in its original packaging.

Please contact me before sending the jewelry to get the return address.

Note: Bare pearls and batches of pearls cannot be returned nor exchanged if you have chosen to drill them.


Protection of your personal information

In conformance with French law n° 78-17 of January 6, 1978 concerning privacy and protection of personal information, the client has the right to consult, modify, rectify or delete personal information which concerns him. All information provided by the client is strictly confidential.

Concerning the information for your payment by credit card, this will not in any case be transmitted to me or anyone else by the C.I.C.


Legal information concerning the company